Poor services/Unfair Business Practice

<p>Hi as I can see you are refusing to attend to my complaint; I've given you enough time to respond to my queries/concerns; I'm referring the matter(including all the emails that was forward to you) to the National Consumer Commisioner.</p> <p> </p> <p>Poor services/No Feedback<br />by jordanj 20<br />Hi; I got a laptop from you in January 2017; I had it for about 7 days and I informed you that I'm not happy with it; I've emailed you guys but you are refusing to come and collect this laptop; the first deduction went off already and the laptop is still with me; I'm not using the laptop because I'm not happy with it; what does the consumer protection act says regarding cooling off period; regarding the fact that I'm not happy with a product which I have purchased; I've got all the emails that I've send to you; if you don't collect the laptop and refund me then ill be forced to report this matter to the National Consumer Commisioner and or the National Consumer Tribunal?</p>