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Item: Fonechoice
Rating: 1
Author: Rosemary J

<p>Hi; I got a laptop from you in January 2017; I had it for about 7 days and I informed you that I'm not happy with it; I've emailed you guys but you are refusing to come and collect this laptop; the first deduction went off already and the laptop is still with me; I'm not using the laptop because I'm not happy with it; what does the consumer protection act says regarding cooling off period; regarding the fact that I'm not happy with a product which I have purchased; I've got all the emails that I've send to you; if you don't collect the laptop and refund me then ill be forced to report this matter to the National Consumer Commisioner and or the National Consumer Tribunal?</p>

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Replies (1)

Fonechoice's replyOfficial

12 Apr 2017, 09:29

Good day,

Thank you for bringing this matter to our attention.

We believe that your complaint has been resolved.

Should you feel that your complaint has not been resolved, please contact our call centre on *** or alternatively you can email us on ***.

Regards,
Fonechoice Customer Support Team

Best regards,

Fonechoice's reply12 Apr 2017, 09:29

Official

Good day,

Thank you for bringing this matter to our attention.

We believe that your complaint has been resolved.

Should you feel that your complaint has not been resolved, please contact our call centre on *** or alternatively you can email us on ***.

Regards,
Fonechoice Customer Support Team

Best regards,

Poor services/No Feedback

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