MT
Mzukisi T

1 reviews | Active since Jul 2016

13 Oct 2017, 08:08

Poor Service Received

Fonechoice has not submitted my claim I do not know why but they keep on debiting monthly installment.

0
Replies (1)
Fonechoice
Fonechoice's reply13 Oct 2017, 11:08
Official

Good Day,

As discussed telephonically with the supervisor. Your account is in a arrears thererfore we will not be able to process a claim for your device.

Please be advised that this is terms and conditions you agreed to, which the supervisor has also informed you. Unfortunately, we are not able to assist you until your account is up to date.

Regards

Best regards,