TM
Tsepo M
1 reviews | Active since Nov 2015
15 Dec 2015, 14:36
Poor service and money hungry company
Peter fonechoice has handed me over for an order I didn't recieve from them and my name is damaged I can't even apply for a bond because of this *********** company, they promised to look to the matter since I contacted you and all I get now is lame excuses from the so called supervisors, they once told me to go where the Sun doesn't shine who knows what's the meaning of that, and told me to just pay the money and stop complaining imagine that. All they care about is money and now after this complain I'm thinking of taking them to my lawyers. Please shame this company I urge people to stop ordering things from this company on the telephone line they are ******. Hope you shame them Peter thank you once again
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Replies (1)Fonechoice's replyOfficial
30 Dec 2015, 16:16Hello Lehlosi84,
Thank you for taking the time to advise us of your concerns. We sincerely apologize for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training where needed.
We will investigate your query and we will get a consultant to contact you with feedback.
Kind Regards,
FoneChoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologize for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training where needed.
We will investigate your query and we will get a consultant to contact you with feedback.
Kind Regards,
FoneChoice Customer Support Team
Fonechoice's reply30 Dec 2015, 16:16
Official
Hello Lehlosi84,
Thank you for taking the time to advise us of your concerns. We sincerely apologize for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training where needed.
We will investigate your query and we will get a consultant to contact you with feedback.
Kind Regards,
FoneChoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologize for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training where needed.
We will investigate your query and we will get a consultant to contact you with feedback.
Kind Regards,
FoneChoice Customer Support Team
