1 reviews | Active since Oct 2013
Poor Service
<p>I took out insurance on my devices and submitted a claim 2 months ago, the devices are damaged and we still awaiting for the courier service to collect the devices for repairs, i spoke to 3 diffident agents, if its not incorrect information loaded its outstanding information, yet all details were provided, Im am very disappointing in the service and feel to cancel my insurance...</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
Please provide us with your contact details and ID number.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
Please provide us with your contact details and ID number.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team