poor service

shame I really give up now , I call fonechoice asking about the fone I sent in November the response is they only received it last week how possible is that . I called before and I was told it's in repairs and different story<br> I need my fone back or else I'm not paying a cent you can blacklist me if you want I really don't care , I can't keep on paying something that is not with that's not on at all if end of this month if the fone is not with me forget about the payment.