RG
Ralph G
1 reviews | Active since Dec 2015
02 Dec 2015, 08:51
Poor Service
Poor service received from Fonechoice<br> <br> Bought 2 tablets with Insurance and logged a call with the call center that tablet broke and needed to be collected for repairs on 6th November ***.<br> <br> Called on the 25th November informing them that Tablet has still not been collected, and was advised will be collected the same day.<br> <br> Called again on the 1 December that tablet has still not been collected.<br> <br> Company not really interested as long as there payment is received
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Replies (1)Fonechoice's replyOfficial
10 Dec 2015, 13:10Hello ralloawe,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
Your device has now been collected and have been sent to the repair centre for assessment
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
Your device has now been collected and have been sent to the repair centre for assessment
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,
Fonechoice's reply10 Dec 2015, 13:10
Official
Hello ralloawe,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
Your device has now been collected and have been sent to the repair centre for assessment
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
Your device has now been collected and have been sent to the repair centre for assessment
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,
