Poor Customer service at fonechoice

<p>Well I tried calling fonechoice to find out how I can submit a claim with them and I was told they cannot help me.I am very frustrated I don't know who else to call and I have been sending emails and who knows if i will get a reply.The person i spoke to says that I was supposed to call within 48 hours which was not mentioned in their terms and conditions of the cover.My phone is covered by their mobile protection plan.,and I called within their 30 days period . I am a very unhappy customer and this was my first time buying a phone from them,I don't think its going to happen again.</p>