Phone repair from February to date.

Item: Fonechoice
Rating: 2
Author: matlhodi M

I sent back the phone that I bought from Fonechoice unfortunately the phone got broken and I sent it to be repaired. since February I have no cell phone, I have to call asking when will I get my phone back weekly plus every week get promised that it will come Monday . Above that I had to pay access amount of money that was deducted from my bank account but still I don't have a phone. Monthly I am still paying for something that I am not using.

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Replies (1)

Fonechoice's replyOfficial

09 Jun 2015, 16:55

Hello couchen,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.

Regards,
Fonechoice Customer Support Team

Fonechoice's reply09 Jun 2015, 16:55

Official