Phone repair

I send my phone for screen repairing since September 2014, they asked for access of R100.00 , and deposited the money and sent them a deposit slip, I phone the almost every week, told that my phone is at the warehouse , they have been having a problem at the warehouse , I have been paying for my phone for 5 months, now I have decide to cancel the debit order because no one at fonechoice is willing to help me, I don't have a phone at the moment , this is really frustrating for me.<br> <br> Please help me.