1 reviews | Active since Nov 2014
Paying for a Tablet Ive never used!!!!!!!!!!!
Bought a Neo Tablet as a Christmas gift for my son last year. It didnt work from day one!!!! I sent it for repairs in January this year (13 Jan to be exact). I havent recieved any feedback nor have I recieved the tablet. Ive phoned the call centre on many occassions but sadly I still do not know why I dont have my tablet after 4 months in repairs. To top it all, Im still being debited every month!!!!! Im MAD....GATVOL!
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team