sM
sibulele M

1 reviews | Active since Apr 2012

27 May 2015, 14:13

No response for the past Three to four weeks

Hellow Peter,<br> <br> I am currently facing a difficult situation with Fonechoice concerning my Nebula Tablet. I have reported the Tablet that is insured with them that it has fallen and its no longer working they kept on promising that it will be collected but that has not yet happened up until now. I am frustrated because I am now paying for something I am not using, the last person I spoke to was Fisher. Please intervene.<br> <br> Thank you

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Replies (1)
Fonechoice
Fonechoice's reply29 May 2015, 17:33
Official
Hello sbulele,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.

Regards,
Fonechoice Customer Support Team