mL
magda L
1 reviews | Active since May 2012
25 Sept 2019, 17:24
No paid up letter.
Good day,
I made my last payment on a Samsung J5 prime in 26 August 2019 as my contract stipulated it was my last payment and I requested a paid up letter, I received an email asking for my ID number which I provided this was end August 2019,a month has passed and I never got my letter. I hope that I won't be billed as I can't understand why it's so difficult to get a letter for my records.
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Replies (1)
Fonechoice's replyOfficial
26 Sept 2019, 08:18 Hi. We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Fonechoice's reply26 Sept 2019, 08:18
Official
Hi. We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.