My phone

I have a very very bad experience with fonechoice.I bought a phone Samsung A02s on April 2021 july my phone just went off and I called them they send a courier to collect it was on 28 july after that no calls to inform me about the phone I called them told me the repair centre didn't give them any information about it they will o followup and contact me still nothing.Then I called the courier to find out about my phone they told me it went to cape Town Samsung repair and they help me with the contact details of repair centre of which I ask homechoice the contact to find out about my phone they told me they don't have them.I contact the repair centre and they told me that they gave fonechoice the feedback about my phone I told them they didn't tell me anything they where surprised they told me the phone is damage and it will cost 1700 I reject the cotation the phone was despatched from repair 6 September I have a invoice number till now I don't have my phone and am paying for something I don't have just want my it to fix it plz.I phone them to day my phone still is still in cape at homechoice maybe I'll receive it Thursday.What makes me angry it took 2 to 3 from me to repair centre but from repair to me I took 4ever plz help