1 reviews | Active since Sept 2011
Laptop/Tablet/Cellphone Promotions
Hi Fonechoice Management,<br> <br> Please kindly remove my name from your LaptopTabletCellphone promotions as i have this is now getting to my last nerve to explain that I have 2 Laptos, an IPad, Iphone and I don't need any of these items. i am just glad that I will be paying my last loan with you guys end of the month and I dont want anything to do with Fonechoice, Homechoice nor Finchoice as I am being harassed of items I do not need. Please note that you have lost a client who paid her Homechoice and Finchoice accounts well by being harassed by the Fonechoice agents who offer me products that i am not interested in and then have a nerve of hanging the phone on my ears. This has been on going for over a 1 year and a half. Teach your agents telephonic etiquette and its rude to hang up a phone to a person. PLEASE REMOVE MY NAME AND I WILL NO LONGER DO ANY BUSINESS WITH YOU GUYS. I WILL DO BUSINESS WHERE I WILL BE VALUED AS A CUSTOMER. BYE BYE<br> <br>
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are
committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are
committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team