LR
Lea R

1 reviews | Active since Feb 2018

05 Feb 2018, 21:13

Laptop repair

i only had the laptop for like two months am not so educated so i dont know much about them. My daughter opened it n she had some problems her friend tried to help but the software was wiped. my laptop was since taken to repair n everytime i call they dont know anything about it

0
Replies (4)
Fonechoice
Fonechoice's reply06 Feb 2018, 07:47
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Best regards,

LR
Lea R's update06 Feb 2018, 13:25
Reviewer Update
I haven't received any call do far
Fonechoice
Fonechoice's reply06 Feb 2018, 14:02
Official

Good day

We hope you are satisfied with the feedback received.

Kind Regards
FoneChoice Customer Support Team

Best regards,

LR
Lea R's update06 Feb 2018, 14:03
Reviewer Update
Thank you very much ,please speed up the process as my child need to use it for school