wO
wilna O
1 reviews | Active since Jan 2012
30 Sept 2015, 13:33
kom haal nie foutiewe tablet nie
ek is baie ongelukkig met fone choice se diens. my tablet is al die 24ste augustud geboek vir repairs. tot vandag was niemand by my om op te laai nie en niemand ****ak my nie. na vele oproepe en emails is daar laasweek vir my gese hulle boek nou n urgent collection. vanoggend bel fone choice (09:06) van *** nogal en se dankie vir my gereelde betalings en wou nog n tablet aan my afsmeer en ek pak toe uit oor hul swak diens. sy sit toe sommer die foon in my oor neer. ek gaan sommer CPA ****ak en dit opneem met hulle. ek is bitter ongelukkig. hulle kan hom sommer kom terugvat.
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Replies (1)Fonechoice's replyOfficial
19 Oct 2015, 15:11Hello wilnaoos17,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service provided. We do value you as our customer and will use the feedback provided to improve our services.
Your device has been collected and an assessment is in progress. One of our consultants will be in contact with you to provide you with an update.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Kind regards
Fonechoice Customer Support Team
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service provided. We do value you as our customer and will use the feedback provided to improve our services.
Your device has been collected and an assessment is in progress. One of our consultants will be in contact with you to provide you with an update.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Kind regards
Fonechoice Customer Support Team
Fonechoice's reply19 Oct 2015, 15:11
Official
Hello wilnaoos17,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service provided. We do value you as our customer and will use the feedback provided to improve our services.
Your device has been collected and an assessment is in progress. One of our consultants will be in contact with you to provide you with an update.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Kind regards
Fonechoice Customer Support Team
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service provided. We do value you as our customer and will use the feedback provided to improve our services.
Your device has been collected and an assessment is in progress. One of our consultants will be in contact with you to provide you with an update.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Kind regards
Fonechoice Customer Support Team
