TN
Tiny N
1 reviews | Active since Oct 2015
14 Dec 2015, 14:03
INCORRECT INFORMATION (NEO 7 TABLET)
Hello Peter,<br> <br> I wish to give an update about the tablet I bought at fon-choice, which i have reported on 23 October 2015. They only collected the tablet from me end November and they debited my account with an amount of R172. I then reversed the funds, which was followed by 1000 calls from fon-choice advising me that my account was behind. I then again had to explain why I do not owe fon-choice a thing. This was followed by an sms on 03 Dec 15 stating that \disputing my fon-choice debit order could result in a bad credit record and legal action". <br> <br> I am been harassed my fon-choice regarding this"
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Fonechoice's replyOfficial
30 Dec 2015, 16:24Hello tinyndlebe,
Thank you for bringing this matter to our attention.
We always strive to improve their services and value all our loyal customers we therefore apologize for the convenience caused in this regard.
Please note a consultant has been assigned to make contact with you in order to have your query resolved.
Kind regards
Fonechoice Customer Support Team
Thank you for bringing this matter to our attention.
We always strive to improve their services and value all our loyal customers we therefore apologize for the convenience caused in this regard.
Please note a consultant has been assigned to make contact with you in order to have your query resolved.
Kind regards
Fonechoice Customer Support Team
Fonechoice's reply30 Dec 2015, 16:24
Official
Hello tinyndlebe,
Thank you for bringing this matter to our attention.
We always strive to improve their services and value all our loyal customers we therefore apologize for the convenience caused in this regard.
Please note a consultant has been assigned to make contact with you in order to have your query resolved.
Kind regards
Fonechoice Customer Support Team
Thank you for bringing this matter to our attention.
We always strive to improve their services and value all our loyal customers we therefore apologize for the convenience caused in this regard.
Please note a consultant has been assigned to make contact with you in order to have your query resolved.
Kind regards
Fonechoice Customer Support Team