1 reviews | Active since Mar 2012
Good day I cannot understand what is going on with my application, I app**** on Monday, was given an email address to forward my bank statement which I did , I call Monday night , nothing was on file, I then received an SMS with another email address with I forwarded my paper work again, I then called again and was told the email address is incorrect and was given another email address, I have now received another SMS requesting for my paperwork ,
I am concerned does your company want my business or not.
Above are all the email addresses used to forward my documents 2nd email- I send this emailed very disappointed at the events that have occurred ordering a phone from your company below is a start of the issue when I started this process, Now I stand with a different problem, I received an sms from your company which has provided me with a reference number as well as a company name which will be doing my delivery. I tried to track the number the shipment was with that tracking number was delivered in October2017,I call the RTT which has advised me that they do not do deliveries for you company, Can some-one let me know what exactly is going on as I not sure what is happening as money will be deducted on Friday for a product I have not received
I started this process on Monday the 15th January 2018 , If some-one does not sort this out I will have no choice but to log a complain on hello peter
This was my first issue with your company Good day I cannot understand what is going on with my application, I app**** on Monday, was given an email address to forward my bank statement which I did , I call Monday night , nothing was on file, I then received an SMS with another email address with I forwarded my paper work again, I then called again and was told the email address is incorrect and was given another email address, I have now received another SMS requesting for my paperwork ,
I am concerned does your company want my business or not.
3rd email
I send this mail with absolute disgust at the poor service I have received , please refer to mails below, I call yesterday and was told that a priority has been put on my delivery for today, I have not been contacted by your new courier service And I should be travelling on Monday which I did tell your agent.
Best regards,
Best regards,
Good day
Thank you for raising your enquiry with us in the Hello Peter forum.
We have been unsuccessful in my numerous attempts to contact you telephonically, please provide us with a suitable contact time ( within business hours 8:00AM – 5:00PM, Monday - Friday) in order for us to confirm that you are satisfied with the outcome of your query.
Kind Regards
Best regards,
Good day
Thank you for raising your enquiry with us in the Hello Peter forum.
We have been unsuccessful in my numerous attempts to contact you telephonically, please provide us with a suitable contact time ( within business hours 8:00AM – 5:00PM, Monday - Friday) in order for us to confirm that you are satisfied with the outcome of your query.
Kind Regards
Best regards,
505 total reviews on Hellopeter
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