NM
NCANE M

1 reviews | Active since Oct 2014

27 Feb 2015, 13:32

im am still waiting for fonechoice to collect

good day <br> <br> my name is ncane i bought an H1 DISTINY phone with fone choice it has been giving me the same problem of not charging i called last year in november to report a fault the told me that the phone will be collected within 2 to 10 working days still it was not collected i called again in december they told me the same thing i called again in january they told me the same thing i called again on the 4th of february they told me that it will defeniytly be collected it and on february now i am still stuck with a phone that i cant use yet im paying every monthso now i do not know weather i should stop paying or continue getting angry and angrier everyday. can some one from fone choice for the last time please come and collect the fone becouse i will not continue paying for it. and i have been moe than patient im beginning to think that fone choice ****** people to buy their useless devises. i will be waiting again for them to collect.

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Replies (1)
Fonechoice
Fonechoice's reply02 Mar 2015, 10:03
Official
Hello ncanemacamo,

Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We have followed up with the courier to establish what the delay was. A consultant will contact you shortly to assist you further.

Please feel free to contact us directly should you have any further queries on *** or ***.

Regards,
Fonechoice Customer Support Team