1 reviews | Active since May 2015
I AM PAYING FOR IPAD THAT I DONT EVEN HAVE WITH ME
I bought Ipad phone contract over the phone January 2014, I did receive the phone, however few months down the line the Ipad was not charging, I inform them they said they will come and collect it, they did, it went for repairs and came back after a month, somehow when the delivered back my ipad the delivered a wrong device.<br> <br> I called them again and inform them, they arranged for Collection, ever since then, that was in October 2014 when I last saw the ipad, I have been calling them since then.<br> Is it really fastrating to be dealing with their rude consultants who does no have telephone manners , and Finchoice is debiting my account every month.<br> <br> please people beware of Finchoice, never to buy anything from them
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A collection has been arranged with the courier and we will be following up on your query to resolve your matter promptly.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A collection has been arranged with the courier and we will be following up on your query to resolve your matter promptly.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
