TN
Tandekile N
1 reviews | Active since May 2016
13 May 2016, 09:36
Heartless *******
<p>I sent my phone for repairs last year October 2015 and the asked me to deposit money on Absa bank and I did hoping that they will fix my phone and send it back. I have made several calls but they kept on telling me about backlock. I asked them to send it back even if its not fixed and they can keep the money but till today, I have haven't received my phone. I want my phone please help me get my phone back from these *******. </p>
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Fonechoice's replyOfficial
04 Jul 2016, 09:50Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Fonechoice's reply04 Jul 2016, 09:50
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,