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Prudence M
1 reviews | Active since Aug 2013
31 Mar 2015, 08:37
********** ACCOUNT
Good day,<br> <br> We have a big problem at home, a *** account has been opened using my mother's details, every month her account is being debited for something that she didn't buy.She called fin choice and was advised to email an affidavit, which she did then an agent called her back and acknowledge d to have received the affidavit.To this date the account has not been cancelled and they still continue to debit her account. <br> <br> can somebody please sort this mess, as this is causing alot of financial strain on her.<br> <br> Regards, <br> Prudence
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Replies (1)Fonechoice's replyOfficial
31 Mar 2015, 08:44Hello PrudenceMaleka,
Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We are investigating this matter.
A consultant will contact you to assist you further.
Please feel free to contact us directly should you have any further queries on *** or ***.
Regards,
Fonechoice Customer Support Team
Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We are investigating this matter.
A consultant will contact you to assist you further.
Please feel free to contact us directly should you have any further queries on *** or ***.
Regards,
Fonechoice Customer Support Team
Best regards,
Fonechoice's reply31 Mar 2015, 08:44
Official
Hello PrudenceMaleka,
Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We are investigating this matter.
A consultant will contact you to assist you further.
Please feel free to contact us directly should you have any further queries on *** or ***.
Regards,
Fonechoice Customer Support Team
Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We are investigating this matter.
A consultant will contact you to assist you further.
Please feel free to contact us directly should you have any further queries on *** or ***.
Regards,
Fonechoice Customer Support Team
Best regards,
