LM
Lwando M
1 reviews | Active since Oct 2018
29 Aug 2019, 11:15
Fonechoice Phone repairs
On the 26th July 2019 I sent my phone for repairs at Fonechoice, today its the 29th August and still no communication from them to tell me what is happening with my phone. When I was logging the claim the agent told that the ETA is 2-3 weeks. I have called the customer support every time I am told that they are waiting to hear from the repair guys. These people do not hesitate to debit my account every month, but when it comes to sticking to their end of the deal they do not care.
Kindly assist
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Fonechoice's replyOfficial
29 Aug 2019, 11:23 Hi. We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Fonechoice's reply29 Aug 2019, 11:23
Official
Hi. We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.