1 reviews | Active since Feb 2021
FoneChoice people be careful of taking phones with them as they are a *******.
I took a contract with FoneChoice in April 2019 for Prestigio Muze B3 Handset (Cash Price - R1 799.00 and their statement for May R2487.40 my balance) and Samsung Grand Prime Plus Handset (R 3 299.00 and their statement for May R4168.80 my balance), the contract was never forwarded to me via e-mail or post. I can understand that there are interests being charged on the phones (Prestigio Muze B3 Handset – Cash price = R1 799.00 and they say I agreed to R 4 886.09) and the (Samsung Grand Prime Plus Handset Cash Price R 3 299.00 = R 8 228.33). It was just the handset, no sim-card or data for that matter for them to have put so much interest on the phones. I have not skipped one payment as it was a debit order and I feel that I have been overcharged. I don’t mind been charged interest rates but not interest rate that is over R100 per month. When I requested the settlement amount from FoneChoice and the statement that is when I realized that I have been over charged and they see nothing wrong with the statement they send me. I asked the for the recording of when I agreed on the so-called contract that they just send through to me, they cant get the recording of me agreeing to that. Ohh because I recently realized that they over charged Morris one of the team leaders says I am not going to get my money back because why did I have to wait till now, so this means they can charge what ever they want so long you don’t see their misconduct. Am failing to understand how they charge their interest and I have not received the contract until I requested them to forward it to me only to see all this crazy amounts. I have been dealing with Home-Choice and buying my goods and paying as per the agreement. But FoneChoice is *****ing people over with ridiculous amounts and to top it all of it was a debit order, no payment missed or problems from my side regarding their payments. I would like them to refund me the amount they over charged me. All I can say is that they is that Fone-Choice is **************** and people need to be careful and check what they getting themselves into because they reaping people of.
We're very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Kind regards,
Fonechoice Support Team
We're very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Kind regards,
Fonechoice Support Team
