Fonechoice misplaced my device for almost 2 months

Item: Fonechoice
Rating: 2
Author: Irene T

I am really concerned with this Supplier, I have been calling fonechoice for over and over again from 5th January 2015 to follow up on the progress of the fixing of my device. Apparently fonechoice has no clue where my device is. It was pickup on the 17th December 2014 but till today they have no idea where it is. The worse part is that no one from fonechoice bothered to call be regarding that. i found out every day when i call them.

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Replies (1)

Fonechoice's replyOfficial

07 Feb 2015, 10:33

Hello mamalefa,

Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We are currently attending to your query and will give you feedback as soon as possible.

Please feel free to contact us directly should you have any further queries on *** or ***.

Regards,
Fonechoice Customer Support Team

Fonechoice's reply07 Feb 2015, 10:33

Official