JM
Josephine M

1 reviews | Active since Jul 2020

13 Jul 2020, 14:35

Fonechoice is ****

Never will I buy from fonechoice again let alone recommend it to anybody close to me. I send in my phone and tablet for repair in January of 2020. 3 weeks later I got the tablet back which was still not working properly,wanted to send it back but had to cancel since I didn't have a phone to use. Kept calling for the update on the phone only to be told it's still in repair. Finally after 6 months of calling, pleading and begging they messaged me that it was coming. I have never been furious than when I opened that package, it wasn't my phone inside to make matters worse it's was not even working and it's full of scratches. I was so ****ed off.

0
Replies (1)
Fonechoice
Fonechoice's reply18 Nov 2020, 13:02
Official
Hi Josephine,

We’re very sorry to hear about the poor service you experienced.  
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Kind regards,

Fonechoice

Best regards,