FONECHOICE BAD SERVICE
April 2018 i bought a laptop from Fonechoice with an insurance option included. July 2018 the harddrive of the laptop crashed. I contacted Fonechoice and they send a courier to pick up laptop to get it fixed. Up to today, nobody at the customer centre can tell me where my laptop is in the process of fixing or replacement. I have to pay my monthly premiums, but do not even have a laptop to work with. This is totally unexeptable. There is no communication from FOnechoice's side to inform me what is going on. Please help me to resolve this issue.
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Replies (2)'s updateReviewer Update
21 Aug 2018, 16:29My details are as follow: Mr Christo Erasmus, ID nr ***.
's update21 Aug 2018, 16:29
Reviewer Update
My details are as follow: Mr Christo Erasmus, ID nr ***.
Fonechoice's replyOfficial
31 Aug 2018, 11:03Good Day,
We sincerely apollogise for any inconvenience caused.
As discussed telephonically, we will keep you posted about your delivery.
Kind Regards
Fonechoice Customer Support Team
Best regards,
Fonechoice's reply31 Aug 2018, 11:03
Official
Good Day,
We sincerely apollogise for any inconvenience caused.
As discussed telephonically, we will keep you posted about your delivery.
Kind Regards
Fonechoice Customer Support Team
Best regards,