fonechoice
<p>My daughter Chantel Breedt had an account with fonechoice. She asked for the outstanding balance. She paid this amount in full. She asked them for the fax numbers and email address whereto she can send the proof of payment. She received fax numbers and email address that is invalid. Now this was in connection with an orion tablet. My daughter's id number is *** and her contact details is ***. can this matter be solved in a A.S.A.P. please? As this bad service as we got invalid contact from them.</p>
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Fonechoice's replyOfficial
04 Jul 2016, 10:48Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Fonechoice's reply04 Jul 2016, 10:48
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,