WS
Whitey S

1 reviews | Active since Mar 2009

18 Feb 2016, 09:23

False, misleading or deceptive representations

I have never been so disgusted with an organisation like the way im feeling currently.If you care so much and willing to protect your brand you will contact me.I am willing to take the matter up with the Consumer Protector Office base on Section 41 for easy reference :1)In relation to the marketing of any goods or services, the supplier must not, by words or conducta)directly or indirectly express or imply a false, misleading or deceptive representation concerning a material fact to a consumer;b)use exaggeration, innuendo or ambiguity as to a material fact, or fail to disclose a material fact if that failure amounts to a deception; orc)fail to correct an apparent misapprehension on the part of a consumer, amounting to a false, misleading or deceptive representation, or permit or require any other person to do so on behalf of the supplier.2)A person acting on behalf of a supplier of any goods or services must not--a) falsely represent that the person has any sponsorship, approval or affiliation; orb)engage in any conduct that the supplier is prohibited from engaging in under subsection (1).3) Without limiting the generality of subsections (1) and (2), it is a false, misleading or

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Replies (1)
Fonechoice
Fonechoice's reply19 Feb 2016, 09:29
Official
Hello philaza,

Thank you for highlighting your concern.

As discussed, there was a technical issue on your account which caused a delay in dispatching your devices.

We have escalated the matter to the relevant department.

Our customer services team will be keeping you updated.

Please feel free to contact us directly should you have any further queries on *** or ***.

Regards,
Fonechoice Customer Support Team