Do not take any credit from fonechoice they ******, they always debit my money but they put my account in areas.

I have an up to date account payment at fonechoice but when I checked my clear score it showed that my fonechoice account is in areas. As a result my credit score dropped by 27 points. There is no month that I skipped payment I pay via debit order every month. When I called them the phone was answered by a lady by the name of Asavela and she hung up on me while I was still asking her how is it possible that my account is in areas because even this month I paid. I even ask her why is my account still not paid up by September 2022 but in May 2022 my balance was R 2190 and I pay R 757 every month.