NC
NOMHLE C
1 reviews | Active since Mar 2015
14 May 2015, 11:37
Dissapointed with service
I called fonechoice 5 months ago to pick up my faulty laptop, they didn't pick it up, called them again and they finally pitched. After a week got my laptop back and 2 days later its faulty again. I need my laptop for my work and this type of service is definitely disappointing. I had such a high regard for home-choice but I am not sure I can say the same thing now. Disappointed for days!!!
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Fonechoice's replyOfficial
14 May 2015, 14:20Hello SNOWY16,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A collection has been arranged with the courier and we will be following up on your query to resolve your matter promptly.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A collection has been arranged with the courier and we will be following up on your query to resolve your matter promptly.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Fonechoice's reply14 May 2015, 14:20
Official
Hello SNOWY16,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A collection has been arranged with the courier and we will be following up on your query to resolve your matter promptly.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A collection has been arranged with the courier and we will be following up on your query to resolve your matter promptly.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team