lB
lynette B

1 reviews | Active since Apr 2012

13 Feb 2015, 10:14

Disgusting service and factory rejects!

Im beyond sick and tired fo this stupid reject company! I purchased a laptop two and a half years ago - every month paying 345 (insurance included) for a useless laptop I have only been able to use 3 of those months...<br> I pay insurnace too!<br> I have sent it back to Fonechoice 3 times, every time waiting months! All they did was charge it, wipe it clean (causing me to lose a side-line photography business as i have three people's wedding photos on there) and send it back... same error every time. it goes off and never comes back on. Eventually after teo years they advised it was a charger problem.. which strangely the insurance does not cover. i then paid for a new charger.. it has been three weeks and still not even dispatched. every time i call they say it will be sent today!!! now they dont know!!!! I have all the emails i sent over the last 2.5 years (which was NEVER rep**** to) and will request all the calls (as you say it is recorded) - I will go to court as I have now had enough. Who is with me??? I think as Fonechoice has most complaints on this whole site, lets stand together. too many people are getting ****med with their factory rejects! I stop till i have every cent back!!!

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Replies (1)
Fonechoice
Fonechoice's reply18 Feb 2015, 17:23
Official
Hello Lillykzn,


Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We have attended to your query, we will be sending your a replacement charger as soon as possible.

Please feel free to contact us directly should you have any further queries on *** or ***.

Regards,
Fonechoice Customer Support Team