Disgusted & dissapointed

I took out 2 cellfones with Fonechoice in the month of August, after about 6 weeks both fones starting giving problems, it just switches of at any time, when I checked noticed the batteries are swollen as the back covers don't close properly, I called Fonechoice on the 1st Oct to report & the lady said couriers was going to call me for collection. On Mon 12th Oct I got a call from FoneChoice to ask if I'm happy with the fones & then told the lady again im still waiting on someone to collect since my call on the 1st Oct, she promised me someone will be in touch within a day. it is now the 14th Oct 2 days later & still have not heard from them, i am very disappointed as i only had ?3-4 weeks whereby the fones were working 100%.<br> I would like Fonechoice to collect the fones & replace immediately as I have lost many business deals due to customers not being able to get hole of me as my fone is off more often than on.<br>