SS
Shaida S

1 reviews | Active since May 2016

21 Dec 2016, 11:16

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<p>I bought a phone from homechoice and a week after receiving it, i tested it and noticed that it is not working. I called them on the 31 OCt and after following up with them numerous time they only collected the phone on the 15 November. Well it is the 21 December and they still cannot give me feedback nor tell me when i can get this phone back. This is a Xmas gift for my Son, so i will need to cough up more money for another gift as i will not get this back in time. But they are still debiting my account every month for a phone i dont have. This is the last time i will buy anything thorugh this company.....their service and response time is disgusting!!!</p>

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Replies (1)
Fonechoice
Fonechoice's reply07 Feb 2017, 14:35
Official

Good day,

Thank you for bringing this matter to our attention.

We believe that your complaint has been resolved.

Should you feel that your complaint has not been resolved, please contact our call centre on *** or alternatively you can email us on ***.

Regards,
Fonechoice Customer Support Team

Best regards,