HM
Hellen M
1 reviews | Active since Nov 2015
27 Nov 2015, 18:42
damaged screen from repairs
About two weeks ago i complained about fonechoice not returning my tablet after taking it for repairs, today i received my tablet back after 3 months and the screen is totally damaged it has scratches everywhere when i send my tablet for repairs it did not have any scratches i am so disappointed in fonechoice at how they are treating their customers worst is that this morning they just deducted their installment and i get a damaged tablet, after waiting for it for months since it was taken for repairs. i am so frustrated and disappointed by fonechoice never again will i buy a tablet or phone from them and i would not recommend it to anyone.
Helpful (0)
Replies (1)0
Replies (1)
Fonechoice's replyOfficial
01 Dec 2015, 15:33Hello hellen32,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,
Fonechoice's reply01 Dec 2015, 15:33
Official
Hello hellen32,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,