1 reviews | Active since Mar 2013
CONSTNT HARRASSMENT
<p>i am really sick and tired of the constant harrasment of the collection department calling me for a mere R0.40 which was not an error on my side. The installment was aleady taken on the 27 May and now i have to deal with plus minus 5 calls a day. REALLY IT HAS TO STOP ITS DRIVING ME INSANE. I have call your contact centre so may time and have assured that the matter would be sorted out till now its not sorted . I wishthat smeone can do they job what they get paid for.I m utterly disgusted the way i am treated by you . i really leave a bitter taste and i dont i will want to conduct business with you in future</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Hello,
Looking into your account i see that this has been rectified.
Once again we do apologise for the inconvenience caused.
Kind Regards
Customer Support Team
Best regards,
Hello,
Looking into your account i see that this has been rectified.
Once again we do apologise for the inconvenience caused.
Kind Regards
Customer Support Team
Best regards,