ML
Michelle L
1 reviews | Active since Mar 2013
18 Jul 2016, 16:54
CONSTANT HARRASMENT
<p>i am really sick and tired of the constant harrasment of the collection department calling me for a mere R0.40 which was not an error on my side. The installment was aleady taken on the 27 May and now i have to deal with plus minus 5 calls a day. REALLY IT HAS TO STOP ITS DRIVING ME INSANE. I have call your contact centre so may time and have assured that the matter would be sorted out till now its not sorted . I wishthat smeone can do they job what they get paid for.I m utterly disgusted the way i am treated by you . i really leave a bitter taste and i dont i will want to conduct business with you in future</p>
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Replies (2)
Fonechoice's replyOfficial
08 Aug 2016, 13:15Hi ,
Your account as been rectified.
Kind Regards
Customer Support Team
Best regards,
Fonechoice's reply08 Aug 2016, 13:15
Official
Hi ,
Your account as been rectified.
Kind Regards
Customer Support Team
Best regards,
Fonechoice's replyOfficial
22 Nov 2016, 12:24Good day,
Thank you for bringing this matter to our attention.
We believe that your complaint has been resolved.
Should you feel that your complaint has not been resolved, please contact our call centre on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,
Fonechoice's reply22 Nov 2016, 12:24
Official
Good day,
Thank you for bringing this matter to our attention.
We believe that your complaint has been resolved.
Should you feel that your complaint has not been resolved, please contact our call centre on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,