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Nonhlanhla N

1 reviews | Active since Sept 2017

20 Sept 2017, 12:39

Complain about a company called Fone-Choice

I received a call from Fone- choice telling me that I bought a laptop and cell phone from them and I,m owing them . I told them that I did not buy any assets from you. What they did now they handed me over to their layers for something that I don't even have. Now this layers admin staff they phoning me every day telling me that I must pay for the laptop and cell phone. I did send the affidavit to Fone choice and to their layers wich is ********** but still they force me to pay these assets which I did not buy.

I'm very stress and frustrated because of these people. They handed me over to the creditors and make my name bad.

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Replies (1)
Fonechoice
Fonechoice's reply20 Sept 2017, 14:17
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team