NM
Neo M

1 reviews | Active since Jul 2014

24 Feb 2015, 14:52

Colletion Of Cell Phone

I Truly have nothing good to say about the service I have received from Fonechoice from last year to this day, my Destin H1 cell phone was due to be collected for repairs for the past 2 weeks (still hasn't been collected) , I called their call centre, and the call centre agent I spoke to second time around was unhelpful, uninterested and could care less. I had the same issue last year which was only resolved 3 months later after numerous calls to the call centre which to my opinion is completely useless and lacks professionalism. <br> <br> With that said, never again shall I purchase any product from Fonechoice and I would like to advise whomever is considering buying a Laptop, Cell Phone etc from Fonechoice to rather opt for other service providers.<br> <br> Unhappy, frustrated, and disappointed! <br> <br> <br> <br>

0
Replies (1)
Fonechoice
Fonechoice's reply25 Feb 2015, 14:58
Official
Hello neom123,

Thank you for highlighting your concern in this forum, please accept our sincere apologies for any inconvenience caused. We have tried contacting you to assist you further. Please provide us with a convenient time that one of our Customer Service consultants can contact you.

Please feel free to contact us directly should you have any further queries on *** or ***.

Regards,
Fonechoice Customer Support Team