CANCELLATION OF INSURANCE

I have an account with Fonechoice baught a laptop and a printer from the the account is almost 2 years. There is an insurance fee that is included in my installment which is debit from my bank account every month. I have never claimed anything from this insurance because the last time I tried I was shanted from pillar to post until I fixed the issue on my own.

The insurance is not helping me at all and I see no point in having to pay for something which does not have value. I called them abnd send emails advising them that I would like to cancel the insurance. They responded by saying that I must give them proof that these items are covered by insurance elsewhere.

I would like them to give me a document which states that the insurance cannot be cancelled and also proof that I signed that document or even a call recording stating that the insurance is compulsary.

We are being ********** by all these insurances which do not help us when we claim. When I spoke to one of thier consultants on Tuesday regarding this issue, she dropped the call in my ear. Let them check the recordings and they will find out who I spoke to. I want the insurance to be cancelled. I DO NOT NEED IT.