MM
Molelengoane M

1 reviews | Active since Aug 2015

13 Aug 2015, 10:56

Billed for tablet I don't have in hand

I received a tablet during March from fonechoice. I called them arranging for it to be delivered back. The courier person was notified to collect it and he gave me proof for turning it same week. My account is debited monthly by fonechoice. I called them and told them I want my money back and not tablet. The arrangement was that I will get my money back. Few days after the call, a courrier guy called me to collect a tablet, I didn't collect it because I want my money back not the tablet. So fonechoice, when are you ready to refund me?

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Replies (1)
Fonechoice
Fonechoice's reply15 Aug 2015, 13:18
Official
Hello mp****lele,

We apologise for the inconvenience. Your cancellation is in process and any instalments paid will be refunded to you.

Thank you.