TW
Theo W

1 reviews | Active since Jun 2016

22 Jun 2016, 14:40

Bad service from phonechoice

<p>My tablet was faulty.waited 6 months for collection i made nemerous phone calls with promisses from manager to call me back still waiting. Finely got the tablet back after 7 months no use of tablet but kept on with installments .Received back with out cover i sent with in box loose no bubble rap VERRY BAD SERVICE.</p>

0
Replies (1)
Fonechoice
Fonechoice's reply29 Jun 2016, 10:11
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

Please can you provide us with your details.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

FoneChoice Customer Support Team