BAD SERVICE AND ATTITUDE FROM CONSULTANTS

I BOOKED MY TABLET IN AUGUST 2015 FOR REPAIR. A MONTH LATER IT WAS COLLECTED. WE IN FEBRUARY 2016 AND STILL NO TABLET. I KEEP ON PHONING FOR UPDATES SPEAKING TO DIFFERENT CONSULTANTS WHO DONT KNOW WHAT THEY DOING THERE. KEISHA YOU HAVE A BAD ATTITUDE AND IF YOU HAVE TO WAIT 7 MONTHS FOR YOUR TABLET WOULD YOU BE HAPPY? CHESNE IF FOREVER BUSY WITH CALLS OR NOT IN BUT NEVER CALL BACK. EVERYTIME I CALL THEY TELL ME THE CLAIM IS IN PROCESS. DOES THE CLAIM TAKE 7 MONTHS TO PROCESS. THEY KEEP ON TELLING ME ABOUT A BACK LOG OF WORK. FONECHOICE CONSULTANTS IS QUICK TO CALL AND SELL YOU STUFF OVER THE PHONE THE AMAZING DEALS BUT WHEN IT COMES TO CUSTOMER SERVICE THEY HAVE NO IDEA HOW TO RESPOND OR UPDATE CUSTOMERS. I HAD TO GO AND BUY A NEW TABLET AS MY DAUGHTER IS USING IT EVERYDAY AT THE COLLEGE. I ASK THE TO PROVIDE ME THEN WITH A NEW TABLET UP TO DATE NO RESPONSE. I WILL NEVER EVER DO BUSINESS WITH FONECHOICE AGAIN IT IS THE WORST SERVICE I HAVE EVER SEEN EVEN THEIR CONSULTANTS ARE OF NO USE. NO-ONE KNOWS WHATS GOING ON. PLEASE PEOPLE DO NOT BUY ANYTHING FROM FONECHOICE. YOU WILL FOREVER BE SORRY AND 7 MONTHS LATER THEY STILL DONT CARE IF YOU ARE INCONVENIENCED BY THEIR BAD SERVICE