JT
JABHISILE T
1 reviews | Active since Nov 2015
25 Nov 2015, 09:54
BAD SERVICE
on the 3rd of October 2015 I reported that my phone is faulty, it switches itself off whenever it wants to. I was promised a collection of the phone in 14 working days. 14 days passed, I phoned again on the 31 of October and told them that the phone has finally died on me, meaning I don't have a phone anymore, got promised again an immediate collection, today is the 25th of November, I'm sitting with a dead phone but fonechoice does not make a mistake of not debiting my account which I will now reverse so that I get their attention.<br> <br> Regards<br> JR
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Fonechoice's replyOfficial
01 Dec 2015, 15:13Hello jabhi2si,
We sincerely apologise for the inconvenience caused due to the delay in collecting your device.
One of our consultants has tried to make contact with you telephonically but has been unsuccessful.
We have sent an urgent request through to our couriers for collection and will keep you updated on the progress off your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
We sincerely apologise for the inconvenience caused due to the delay in collecting your device.
One of our consultants has tried to make contact with you telephonically but has been unsuccessful.
We have sent an urgent request through to our couriers for collection and will keep you updated on the progress off your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Fonechoice's reply01 Dec 2015, 15:13
Official
Hello jabhi2si,
We sincerely apologise for the inconvenience caused due to the delay in collecting your device.
One of our consultants has tried to make contact with you telephonically but has been unsuccessful.
We have sent an urgent request through to our couriers for collection and will keep you updated on the progress off your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
We sincerely apologise for the inconvenience caused due to the delay in collecting your device.
One of our consultants has tried to make contact with you telephonically but has been unsuccessful.
We have sent an urgent request through to our couriers for collection and will keep you updated on the progress off your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.