JVdB
Jacqueline Van den Bergh

1 reviews | Active since Oct 2011

29 Sept 2016, 09:26

Bad Service

<p>I sent in my Tab for repairs (nearly 8 months ago, NOT SURE OF THE DATE), the claim was approved and they confirmed that they will repair the Tab. I paid my access immediatly after I received the sms. I phone nearly 5 time now to find out where my Tab is and everyt time I must hear it is at dispatched and that they will log a call or immediate and urgent dispatch, nothing happens. I phone again the call centre asking to speak to a manager, the lady on the other side promised me that the manager WILL phone me because SHE asked him to, well its nearly 2-3 weeks later and I'm still waiting for the dispatch sms and for the Manager to call me back. </p> <p>Is there anybody there at Fonechoice who might be able to help me getting my property back, or must I take this further with a theft case?</p> <p>I'm awaiting a call today from Fonechoice.</p>

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