1 reviews | Active since Oct 2013
bad service
MY TABLET WAS COLLECTED LAST YEAR IN NOVEMEBR TO BE REPAIRED , ive been calling their offices and this year in JAN THEY REQUESTED FOR EXCESSIVE FEE WHICH I PAID AND IN FEB 2016 IWAS TOLD THE TABLET IS FIXED IT IS IN THEIR WAREHOUSE IT JUST NEED TO BE DESPATCHED, I KEPT ON DOING FOLLOW UPS ON THAT AND I WAS SPROMISED BUY ONE OF THE MANEGERS THAT MY TABLET WILL BE DELIVERED BY LAST WEEK FRIDAY BUT NOTHING HAPPENED CALLED D TODAY I WAS SO SUPRISED TO FIND OUT THAT MY DEVICE IS NOT FIXED YET,,, THIS IS SO DISGUSTING , I THINK I MUST STOP THE DEBIT ORDERS , BECAUSE I DONT HAVE A TABLET WITH ME IS ALMOST 5 MOTHS NOW ,,,,,THEIR SERVICE IS BAD AND DISGUSTING I WIL NOT ADVISE ANYONE TO HAVE A DEAL OR CONTRACT WITH THEM..
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
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Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Please feel free to contact us directly should you have any further queries on *** or ***.
Kind Regards
Customer Support Team