account department that can't do they job

i've had it with fonechoice and finchoice, I've been on this path complaining and complaining about the poor service. people never use the serivice of this company, they worst specially the account department, fone choice i request a settlement months ago, and ive paid them. and according to them i'm still owing, if you really want deal with a company that full ***** and that frustrate you, then are that fonechoice and finchoice that company. i never will deal with ever again, and i will never recommend anyone to use them. dealt with Noma today, she added for my frustration, i'll communicating with my bank and i be taking legal step, regarding this ********** company