Car stripped at the dealership

Just bought my car from FNJ service was excellent,after some few weeks had a problem with coolant I was assisted by the salesman problem was solved. Now on my arrival home I've discovered that certain things were removed from the car...spare Tyre,tow bar cover,things were hanging underneath the car and my car had scratches at theback of the seat. I've whattsup the manager and showed him the proof I was ignored.I need accountability that's all.