Wouldn't make a plan

Ture story:<br> <br> It's my birthday<br> I'm travelling back to Nelspruit for my grandmother's funeral<br> Was stuck in traffic getting out of Cape Town for 2 hours<br> Missed check in by 10 mintues<br> <br> Saf Air Flight controller wouldn't make a plan for us.<br> <br> Our bad for not checking in online, but SAA, Luftansa and Mango have all come through for me in a tight spot before. You guys are new to the game: get it right, at least PRETEND to try and make a plan for your customers. Poker face = Not getting my custom ever again.